Our support services

Services for Companies

Customized Agent/ Distributor/Reseller Search

Having completed over 1000 customized agent/distributor/reseller searches for our clients over the years, this is one of the most popular trade services that we offer to potential clients. Typical clients are companies seeking a customized approach to seeking these local partners, and who have found trade shows to be less than desirable in finding these local partners.

Our methodology, which has been fine-tuned from over 20 years of experience, consists of four key stages:

  • Agent/Distributor/Reseller Profiling, where we gather information from you on what you consider to be an ideal rep/value added reseller for your products or services
  • Partner identification and verification, where based on the ideal partner profile, our in-country team, using their local knowledge and contacts, identify potential companies that match, or are as close as possible to the ideal rep/value added reseller profile you are looking for
  • Prequalification, where after you have vetted our list, we contact the local companies to determine who is interested in the opportunity to partner with you to sell your products/services
  • Business matching meetings, where we set up business matching meetings for the you with interested prospective partners

Contact us for a discussion on how we can help you with finding a local agent/distributor/reseller in your target markets, and a no-obligations proposal.

Sourcing Services

There is a growing interest in sourcing for products from South East Asia for strategic and competitive reasons. Companies from around the world are looking for suppliers in Malaysia, Thailand, Indonesia, Vietnam and the Philippines that can offer the right balance between price, service and quality. With offices in all these countries, our local teams can search for manufacturers in one or more countries in the region, giving you more options in terms of sources of supply. 

Our sourcing services include:

  • Research - finding manufacturing factories that best match your rquirements. The research phase includes sending samples to you for your evaluation

  • Negotiations - our staff offer local language assistance to help conclude negotiations that will lead to successful procurement and project execution

  • Audits - before delivery, or on a periodic basis, our local team will visit the factory to verify product quality

Contact us for a discussion on how we cn help you with your sourcing requirements.


Business Incorporation/ Site Selection

We counsel businesses on where to locate their office and industrial operations and what the optimal business structure should be to meet local government and tax requirements. Some of the questions that we help our clients address include;

  • Legal considerations for establishing an entity in a country
  • Ease of doing business
  • Human capital, for example, labor availability, skill levels, labor laws
  • Labor costs by selected employment categories
  • Business costs, for example, rentals, taxes, utilities
  • Import & export duties
  • Quality of life
  • Cost of living
  • Government incentives and grants

We are also able to develop a list of locations (cities/regions) within a country that would be suitable for consideration as an investment location, and collect the key information you require to be able to evaluate the suitability of each location.

Contact us to discuss how we can help you with business incorporation and site selection in your preferred target market.

Market Research

To successfully export your products or services, you need to learn about your customers, your competitors and your industry. Our market research process starts off with brainstorming effective research structures and approach, then moving on to building research briefs and project templates, finalizing definitions, research timelines, etc.

Research is undertaken by our in-country staff who have a good grounding in research skills, are knowledgeable about the relevant sectors, speak the local language, and are familiar with the local context, and are thus able to add more depth to our analysis.

Our market research services can provide valuable insight to help you:

  • Reduce business risk
  • Spot current and upcoming trends in your target market
  • Identify business opportunities

We have significant experience undertaking in-depth market research in key sectors. We can also offer customized snapshot market studies for companies that want a quick understanding of a market, or have specific questions to address.

Contact us for a no-obligations discussion on how we can help you with your market research requirements in your preferred target market.

Trade Show Support

Many companies participate in trade shows hoping to find customers or local agents or distributors. However, they come away from these events with less than desired results. But with our trade show support services, you can now enhance the benefits of your participation in a trade show by subscribing to one or more of our lead generation programs.

We can:

  • Identify key targets that you would like to invite to your booth
  • Arrange business matching meetings with a schedule of appointments
  • Organize a networking reception or invite the media to conduct interviews to enhance your PR efforts
  • Have one or our staff act as your local interpreter during the show

Contact us for a discussion on how we can help your company if you are planning to participate in a trade show in our region.

Additional Services

Based on past experience in helping companies that are looking to grow their exprorts to one or more markets in South East Asia, we have found that some of these additional services that we offer have proven very beneficial to our clients.

We can:

  • Provide you with a specific assessment of the marketability of your products and services in your target market
  • Recommend market entry strategies
  • Gather pricing information and competitive intelligence
  • Review your promotional marketing documents for language translation purposes
  • Advise on regulatory information such as import restrictions, etc.
  • Provide lead generation services
  • Incubation services

Please let us know if you have a specific requirement or need that we can address.

Services for Economic

Development Agencies & Trade Associations

Trade Mission Organization

Visiting a market to meet with prospective customers or partners is essential as business is built on developing personal connections and understanding the local culture. Traveling with a group can increase visibility for all participants, while taking advantage of shared costs.

We have over 20 years of experience in organizing trade missions to South East Asia, be it for government-led business delegations or for industry associations. 

We can help make your mission successful in various ways:

  • Provide recommendations on markets to visit and timing
  • Handle in-country arrangements and logistics support
  • Organize group activities such as market briefings, site visits and networking events
  • Arrange business matching meetings for individual companies on a 1-1 basis, or investment attraction meetings with prospective business investors, or government to government meetings

Please contact us for further information on how we can assist your delegation with an in-market visit.

Trade Show Support

Trade shows can be an excellent option for companies and trade organizations to make key business and industry connections overseas. But to maximize the benefit of participating in these events requires advanced planning and local in-market support prior to and during the trade show. Given our presence in all key markets within South east Asia, we provide a range of services to trade organizations and industry associations at such events. These include providing:

  • Recommendations on markets and appropriate trade shows
  • Guidance on design and collateral appropriate for the local market
  • Support for multiple companies in a pavilion, for example, hotel and ground transportation arrangements, market briefings, business matchmaking and appointment setting, as well as hiring of interpreters and booth attendants

For those organizations that cannot be directly present or attend a trade show, our local offices can offer support with these additional services:

  • Set up and man an FDI attraction booth
  • Help promote companies from your organization through a catalogue show

Please reach out to us to explore how we can support your organization or companies at a trade show.

Trade Representation

With over 20 years of experience providing dedicated representation in South East Asia to economic development organizations (EDOs) from North America and Europe, we offer EDOs the opportunity to provide their companies with value added services that comes with having a direct presence in the region without the cost of having to set up their own infrastructure in terms of physical offices and hiring their own employees.

With offices in all key markets in the region, we offer EDOs our:

  • Broad experience in export promotion and investment attraction dating back to 1997
  • In-house capabilities in market research and strategic analysis
  • Proprietary databases of companies, agents and distributors across key sectors throughout the region
  • Knowledge and industry experience spanning a wide variety of sectors
  • In-house capabilities and experience in planning and managing business matching meetings programs, investment attraction events and campaigns, trade missions and seminars

We welcome the opportunity to discuss why South East Asia is an important economic region for your organization’s consideration and how our representation could offer benefits to your agency and to your companies.

Market Research

Our strong track record in performing a targeted analysis of specific industry sectors in multiple markets has helped many economic development organizations (EDOs) to develop strategic business plans and programs to grow their exports to South East Asia or to attract investment from the region.

Research is undertaken by our in-country staff who have a good grounding in research skills, are knowledgeable about the relevant sectors, speak the local language, and are familiar with the local context, and are thus able to add more depth to our analysis. Our ability to conduct this research concurrently across multiple markets is another reason why many EDOs and multiplier groups have selected us to undertake research on their behalf.

Examples of research we have done for EDOs and multiplier groups include:

  • Detailed sector reports to identify export or investment attraction opportunities
  • Identification of key contacts within government agencies or individual companies that have procurement decision responsibilities
  • Background checks on potential buyers before deals are concluded

If you have a specific research requirement that we can help you with, please contact us for a discussion on how we can assist you.

Investment Attraction

Attracting investment from overseas can mean new or retained jobs in your area. Our investment attraction support services will position your economic development organization (EDO) to capture the interest of foreign companies looking to find suitable locations for their business expansion.

We provide a range of services to EDOs:

  • Analysis of industries to target
  • Identify companies within target industries
  • Contact the target list to present and promote your region’s business advantages
  • Provide a 1st level response to companies seeking more information on their site selection requirements
  • Arrange meetings with key investment targets for an EDO’s in country visit
  • Project coordination and liaison

Contact us for a discussion on how we can help your agency with their investment attraction efforts.

Additional Services

Having worked with government agencies and trade associations for over 20 years, we also provide a range of additional services customized to the requirements of these organizations.

These include:

  • Seminars for a company or group of companies making a market visit
  • Webinars to present market opportunities in the South East Asian region
  • Governor-led business trips to the region
  • Study trips or fact finding missions to or from South East Asia for business delegations looking at particular sectors
  • High school visits to help with student recruitment efforts by universities from a particular region
  • Investment immigration seminars

Please let us know if you have a specific requirement or need that we can address.